Privacy Policy
 

This Privacy Policy applies to the services offered on the smsfg.com.au web site offered by 

Simple Way Group Pty. Ltd (ACN 119 450 181) ("Simple Way Group"). Please read this 

Privacy Policy carefully before using the 

Simple Way Group web site. Usage of the Simple Way Group web site is conditional upon you 

agreeing to be bound by this privacy policy.

In summary, while you should read each provision in this Privacy Policy, you must note that by using 

the Simple Way Group website: 

You agree that if you submit your personal information to us, we may create a database record about 

you; 

You agree for us to use cookies on your browser (unless you remove them - please see below for 

explanation);

Your personal information is important to us .
Simple Way Group is committed to safeguarding your personal privacy. We recognise that you 

have a right to control how your personal information is collected and used. We know that providing

personal information is an act of trust and we take that seriously. 

Unless you directly give us consent to do otherwise, Simple Way Group will only collect and use 

your personal information as set out below. 

Our services
Simple Way Group offers a variety of services on our web site related to our products, which 

might be of interest to you. These services may have specific conditions, which are explained at the 

time when you purchase those services, in addition to these general Terms and Conditions. Our 

services include:

Products available for application

Information about new products or services from Simple Way Group

Collecting information about you
Simple Way Group will not collect or monitor any personal information about you without your 

consent. The only personal information we collect is what you tell us about yourself.

When you apply for a product from us , we may ask for your personal information (such as name and 

address) in order to service your application. You do not have to provide us with this information if that 

is your preference. However, failure to do so may result in Simple Way Group being unable to sell you 

products and/or provide certain services including after services.

Our use of cookies
Cookies are pieces of information that a web site transfers to your computer's hard disk for record 

keeping purposes. Most web browsers are set to accept cookies. Simple Way Group uses cookies 

to make your use of our website and services as convenient as possible. Cookies do not themselves 

personally identify users, although they do identify a user's browser. Cookies allow us to remember 

the information you have entered as you move through our site, and let us know how many people 

are using the different parts of the site. If you do not wish to receive any cookies you may set your 

browser to refuse cookies. However, this may mean you will not be able to take full advantage of 

Simple Way Group's web site.

When you submit information on our site anonymously, such as when using a rate calculator, we do 

not link this information back to a cookie which identifies you or retain it in any way unless you have

agreed to this information being retained.

Using and disclosing your personal information

We intend to use your information for the following purposes only.

To fulfill our obligation under any contract and/or any other contract between you and Simple Way Group.
To provide you with information about our products, service and/or special offers
To ask you for you opinion or comments about our products and/or services
To track general traffic patterns showing the usage of our web site, without identifying the usage 

patterns of any particular individual

Please also note that in order to operate the web site or deliver a service we may sometimes share 

your personal information with a service provider, a non-Simple Way Group company. 

As Simple Way Group recognize the trust you place in us when you give us personal information, 

we will not use or disclose any information about you for other purposes without your consent, 

except for in exceptional cases such as if disclosure is required by laws or is necessary to protect 

the rights or property of Simple Way Group, or any member of the public, or to lessen a serious 

threat to a person's health or safety. 

When we will contact you

We may contact you at the email or other address, which you provide to us in order to: 

Provide you with information which may be of interest about updates, new Simple Way Group 

products and other matters which may interest you
To send you a newsletter 
We will not send you 'spam' (advertising information) without first asking you whether you wish to 

have promotional information sent to you. If you are receiving communications from 

Simple Way Group and do not wish to receive this information any longer, you may remove your 

name from our list either by contacting us or by calling Simple Way Group on the customer 

enquiry number 02-9221 7767. 

Storage and security of your personal information

Simple Way Group will endeavour to take all reasonable steps to keep secure any information, 

which we hold about you, and to keep this information accurate and up to date. Your information is 

stored on secure servers that are protected in controlled facilities. Our employees and data 

processors are obliged to respect the confidentiality of any personal information held by 

Simple Way Group. However, as we cannot guarantee the security of communications over the 

Internet, we cannot give an absolute assurance that your information will be secure at all times. 

Simple Way Group will not be held responsible for events arising from unauthorized access to 

your personal information. 

Simple Way Group and links to other web sites 

Simple Way Group provides links to web sites outside of the Simple Way Group site. 

These linked sites are not under the control of Simple Way Group, and we are not responsible 

for the conduct of companies linked to our web site. Before disclosing your personal information on 

any other web site, we advise you to examine the Terms and Conditions of those web sites. 

Accessing personal information held

If at any time you want to know what information we hold about you, you are welcome to request 

your personal information by emailing us at privacy@simplewayloans.com.au. If you want to 

change and correct personal information that is inaccurate or out of date, please email us at 

privacy@simplewayloans.com.au. To have personal information deleted, please let us know in the

same manner, and we will take reasonable steps to delete your personal information unless we need 

to keep it for legal reasons.

What to do if you have a problem or question

If Simple Way Group becomes aware of any ongoing concerns or problems with areas on our 

website, we will take these issues seriously and work to address these concerns. If you have any 

further queries relating to our Privacy Policy, or you have a problem or complaint, please contact 

us or call the customer enquiry number 02-99805515. 

Future changes

Simple Way Group's commitment to be a leading provider of online financial services means that our 

business will continue to develop as we introduce new services and features to our web site. From time 

to time, our policies will be reviewed and may be revised. Simple Way Group reserves the 

right to change its privacy policy at any time and notify you by posting an updated version of the 

policy on its web site. The amended Privacy Policy will apply between us whether or not we have 

given you specific notice of any change.